New contract
<p>I have been calling in sending through documents to apply for a new contract.</p> <p>Everytime I call in to check what the status is, there is a different excuse.</p> <p>11/07/16 was my last call I made, the lady said she will call me back cause her system is down. I am currently still waiting for her call back, just like all the other call back I am wating for</p>
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
REQ: **********
Best regards,
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
REQ: **********
Best regards,