New business client and current customer
Me and my business partner app**** for a new business line 7 days ago. Mtn told us with in 48 hrs we will.have feedback.still nothing.we have personal account with MTN on contract and are paying customer.we app**** online for the first time and we are receiving the worst service.with each department blaming one another and other not responding.all we get is apologise. <br> Calvin,itumeleng,boniwe sme26287 cm***7. All number provided from them *** option 3 no answer and *** coprorate no answer.worst service on new business ever. [Email Removed]
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Replies (1)MTN South Africa's replyOfficial
14 Apr 2016, 09:25Hello Kams24,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly note that we have escalated this matter to the Corporate Sales department for assistance.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Tumi
REQ:***
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly note that we have escalated this matter to the Corporate Sales department for assistance.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Tumi
REQ:***
Best regards,
MTN South Africa's reply14 Apr 2016, 09:25
Official
Hello Kams24,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly note that we have escalated this matter to the Corporate Sales department for assistance.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Tumi
REQ:***
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly note that we have escalated this matter to the Corporate Sales department for assistance.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Tumi
REQ:***
Best regards,
