New Billing System

To whom it may concern<br> <br> I have sent two complaint to your customer care email address and have received no feedback.<br> <br> Your new billing system, where customers are now expected to download their statements is not convenient. Our company does not allow access to such links, nor are we allowed to download documents. I have to claim cellphone expenditure and am now precluded from doing so. <br> <br> I need my bills emailed through to me as an attachment. Otherwise, I will need my bills posted through to me in hard copy. <br> <br> Kindly advise because right now I am losing money.<br> <br> Bronwen