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Anton D

1 reviews | Active since May 2017

28 Jul 2022, 14:42

NEVER,in my life, EXPERIENCED WORSE SERVICE; ******* and ********* behaviour. Will never make use of their services again

MTN outsources most of their sales, it seems, to absolutely USELESS chains of subsidiaries (as far as I can gather, Mondo working as a subsidiary of RewardsCo, working as a subsidiary of MTN, selling me the wrong product, charging me absolutely exhorbitant rates for THEIR mistake, making it impossible to know who to contact for cancellation, and making this almost impossible to figure out!)

I have NEVER,in my life, EXPERIENCED WORSE SERVICE than I am currently receiving! I could write pages on how bad it has been. Every channel comes back unresponsive & there is NO follow-through on promises made by people. A paper trail & reference number will not get you anywhere either. Requests for recordings of conversations neither. You give MTN power to debit your account, they'll exploit you. DO NOT TAKE OUT MTN SERVICES ON THE PHONE!!! You're probably going to get *****ed, badly, & spend your life trying to cancel the products & pay a hefty price for it too!

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