NEVER USE MTN!! THEY SIMPLY DONT VARE ABOUT THEIR CUSTOMERS???

A few months ago o made a review on MTN about their poor service, regarding their billing, where i was charged to much for +/- 8 months, after my review on hellopeter i got a fast response and my money was credited to my account and everything seemed perfect. My next debit order went off and i was back to square 1, i was again paying too much for my package. Since then i have contacted them several time, and i always receive the same store" a query has been logged" or "your query has been escalated" this means ABSOLUTELY NOTHING!! im sure thereafter everyone just avoids the issue. I am really tired of struggeling, its just always a hassel! Then stupid me went on and did yet another upgrade with them, i took a "Made for me top up @ R849" which i was happy to pay, i got home and after everything was activated, i realized that they actually put through a sky lite package. That same day i phoned the store and they sent me a receit stating that its indeed the "made for me m" package". This was great, but when i received my invoice i was paying R1599pm!!!!! Can you actually believe this??? I have phoned multiple times but there is just no way to get results. My debit order averages at R4000 pm?, for me its impossible to afford all these mistakes! Debit orders from other companies gets returned because MTN is taking almost R1500 more than they are supposed to! WHO DO YOU THINK IS THE LUCKY ONE PAYING ALL THE BANK FEES FOR UNPAID OR RETURNED DEBIT ORDERS? WHO DO YOU THINK HAS TO CONTACT ALL THESE COMPANIES AND MAKE ARRANGEMENTS FOR PAYMENTS? I AM!!! YOU THINK YOU ARE ONLY COSTING ME MONEY THAT YOU WILL HOPEFULLY CREDIT AT THE END OF THE DAY! NO YOU ARE COSTING ME LITTLE OVER R500 IN TRANSACTION FEES ASWELL! WILL I EVER SEE THAT MONEY AGAIN ?NO! PLEASE JUST DO SOMETHING ABOUT IT BECAUSE I AM SICK AND TIRED OF ALL THE TROUBLE YOU ARE CAUSING ME!