kvdl
kyle van der linde
1 reviews | Active since Apr 2013
09 Feb 2015, 10:00
NEVER USE MTN INSURANCE !!!
i logged a complaint with MTn Insurance in December, yes 2 months ago <br> <br> i have never dealt with such a bunch of *********** people in my life<br> <br> not only do you never hear anything from them having every single email ignored but if you try call them you sit on the phone for half an hour with the call never being answered. <br> <br> if you enjoy stress, high blood pressure and the most disgusting service of your life then MTN Insurance is for you, if not then stay well away from them
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MTN South Africa's replyOfficial
21 Feb 2015, 13:09Hello kyle.vdlinde,
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
The matter has been escalated to the relevant supervisory team for urgent investigate. They will contact you directly with feedback and an action plan.
We hope that we can restore your faith in us.
Regards,
Nosipho.
REQ: ***
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
The matter has been escalated to the relevant supervisory team for urgent investigate. They will contact you directly with feedback and an action plan.
We hope that we can restore your faith in us.
Regards,
Nosipho.
REQ: ***
Best regards,
MTN South Africa's reply21 Feb 2015, 13:09
Official
Hello kyle.vdlinde,
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
The matter has been escalated to the relevant supervisory team for urgent investigate. They will contact you directly with feedback and an action plan.
We hope that we can restore your faith in us.
Regards,
Nosipho.
REQ: ***
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
The matter has been escalated to the relevant supervisory team for urgent investigate. They will contact you directly with feedback and an action plan.
We hope that we can restore your faith in us.
Regards,
Nosipho.
REQ: ***
Best regards,