Never use MTN

I recently changed insurances for my car and little did I know the insurance would take extra from my account which caused my debit order for my inter net to bounce.i then went to ShopRite and that useless lady ended up paying the wrong person's account,I then went to the mtn at amajuba mall Newcastle and there was an Indian guy who told me straight there isn't anything they can do to get the funds transferred from the wrong account to my account.from what I can see that guy wasn't interested in helping me and I asked him if that means I just money away and he told me I must go check with ShopRite as they are the ones that made the mistake.i then went to the other mtn store in the Newcastle mall.that guy made copy's of my drivers license and the slip for the payment into the wrong account,the guy said he will send the email for them to allocate the payment to the correct account.i assumed everything would be sorted .come 1st March no internet,I called the mtn call center and they told me that they cut the internet due to non payment,I told the lady that I went to the store and the guys said he will email the paperwork for the allocation,the lady on the phone told me that I need to go back to the store and sort it out with them because they don't see anything from the stores side in regards to the payment and the allocation of payment..i went there today 3/03/26 and the guy told me that he had sent the paperwork and then he said he will resend the paperwork making me think that nothing was done about it and I'm now sitting without internet.i would strongly recommend not using mtn unless you want hassles like mine