Never trust , ****s , don't keep their promises

Previous message send on the 27 November I called MTN on the 26 October to cancel my contract and the agent said it's cancelled but I must call again after 26 November, I then call today and the agent called Baballo said the contract was never cancelled and they going to charge me again for next month cause it takes a month to cancel but last month they said the same thing can this ****s take back their minutes and data I don't want it and they must cancel my contract 😭😭😭 I am not doing this again with MTN ... They must take back their airtime and data...Ref: 1-**********3 , please teach your agent to be professional and not sound tired on the phone.....

This message was send last month on the 27 November and MTN never responded to me but they took away their data and minutes as per my request..and this month again they debited my account again on the 30th of December...please help me😭😭 I am tired of fighting with MTN no one calls me back or respond to my messages. I want my money back because I never used their data and minutes they took it away on the 27 November 2023