MH
Mariska H
1 reviews | Active since Mar 2016
22 Mar 2016, 18:01
Never received my data
I upgraded in November 2015. I am supposed to get 300 mb of data each month on the 21st. I bought 1gb when I upgraded for 899 then you receive that 1 gb each month for 12 months. I have spoken to so many people and every single one of them tell me i already received my data. And they can not provide a statement to prove that. I am sick and tired of MTN and i will tell all of my friends that is also with MTN to switch to another service provider. Because this is insane!!!!! So many rude people
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MTN South Africa's replyOfficial
24 Mar 2016, 15:25Hello Mariska94,
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
Kindly provide us with your MTN contract cell number or account number so that we can access the account and attend to the matter. We are unable to retrieve any information using the number provided on your post.
Kind Regards,
Zukiswa
REQ:***
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
Kindly provide us with your MTN contract cell number or account number so that we can access the account and attend to the matter. We are unable to retrieve any information using the number provided on your post.
Kind Regards,
Zukiswa
REQ:***
Best regards,
MTN South Africa's reply24 Mar 2016, 15:25
Official
Hello Mariska94,
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
Kindly provide us with your MTN contract cell number or account number so that we can access the account and attend to the matter. We are unable to retrieve any information using the number provided on your post.
Kind Regards,
Zukiswa
REQ:***
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
Kindly provide us with your MTN contract cell number or account number so that we can access the account and attend to the matter. We are unable to retrieve any information using the number provided on your post.
Kind Regards,
Zukiswa
REQ:***
Best regards,