NEVER Listen

I have never had such bad service from a company.On the 25th Of August I paid my monthly fee on my account. I contacted on the 27 August 2015 at 07:46am to sort out the problem as they were sending messages that I haven't paid my account. I then was promised to be contacted back that same day to sort out this issue. Exactly a week later I have to phone AGAIN to sort this issue out. I sent proof of payment. THIS morning I get a phone call by MTN stating they have reconnected my phone account. AFTER I asked in writing via email \ I do not need my line reactivated. I want this account CLOSED and NEVER reopened."- DATE Sent: Tue 15/09/2015 11:58 AM. <br> Their service delivery and accounts department is terrible. """