Never- ending problems with MTN

<p>After many months of struggling to sort out my last problem with MTN it only took a couple of weeks for the next problem to start. Took out a new contract and, before even receiving my first invoice, my line was suspended as I "owed" R650+ - a complete impossibility. Upon phoning MTN it was found that some number I have never heard of is on my name and I owe money on it. I was told to send a copy of my ID and affidavit that this is not my number. So I had to take the time and go to the police station to do this, which I did. i emailed to where MTN told me to email it to. I received an automatic response that said I'll hear back within 3 working days. It has been ELEVEN days, I have hear NOTHING. 3 days ago I sent another enquiry - NO RESPONSE. This is a business phone, my clients have been unable to reach me for weeks, any new clients will go elsewhere for business. And, of course, I must pay MTN for the month - for what? Harming my business. Thanks a lot. Can you please, please, please look up the word service in the dictionary?</p>