NEVER AVAILABLE TO ASSIST

I CALL MTN BUSINESS REGULARLY TO FIND OUT ABOUT MY ACCOUNT WHICH HAS BEEN TRANSFERRED TO THEM FROM AUTOPAGE. 1 - THE NUMBERS KEEP YOU ON HOLD AND THEN CUT YOU OFF 2- WHEN I SPEAK TO SOMEONE ITS AN ASSISTANT TAKING A MESSAGE AS THE OPERATORS ARE IN MEETINGS. HOW CAN A TELECOMMUNICATIONS COMPANY CUT CLIENTS OFF AND NEVER BE AVAILABLE TO ANSWER BUSINESS CLIENTS WITH QUERIES? I AM DISAPPOINTED THAT AUTOPAGE TRANSFERD MY BUSINESS NUMBERS TO MTN - THE SERVICE IS RIDICULOUSLY SHAMEFUL.