BD
Berkeley D
1 reviews | Active since Jun 2015
14 Jun 2015, 13:15
NEVER ANSWER CALLS EVEN FROM THEIR SHOPS
I AM A DOCTOR RUNNING A BUSY PRACTICE AND HAVE CONTRACT WITH MTN AND MY INCOMING CALL MESSAGES DO NOT WORK... A PATIENT CALLS AND THE PHONE RINGS THEN CUTS OFF..<br> <br> I HAVE TRIED RE-RECORDING MESSAGE ETC AND MTN SHOPS TRIED - NO RESULT..<br> <br> WE CANNOT GET HOLD OF SOMEONE WHO CAN EXPLORE AND HELP WITH THIS PROBLEM<br> MTN SUCKS <br> NO MEDICS SHOULD USE MTN<br> THIS IS THE SECOND TIME I SENT A COMPLAINT VIA HELLO PETER
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MTN South Africa's replyOfficial
30 Jun 2015, 16:26Hello berkeley,
Thank you for your post. We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes. We are still working on the matter and we will revert with feedback as soon as it has been resolved.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm regards,
MTN SA
Thank you for your post. We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes. We are still working on the matter and we will revert with feedback as soon as it has been resolved.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm regards,
MTN SA
Best regards,
MTN South Africa's reply30 Jun 2015, 16:26
Official
Hello berkeley,
Thank you for your post. We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes. We are still working on the matter and we will revert with feedback as soon as it has been resolved.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm regards,
MTN SA
Thank you for your post. We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes. We are still working on the matter and we will revert with feedback as soon as it has been resolved.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm regards,
MTN SA
Best regards,