Never again first contract
So i went in to do a new contract application. I had to wait 30 minutes at the store, i couldn't get the contract printed because the systems were offline. They said 24 hours to get it processed. Its Saturday and its still not done, now i must come back on Monday. Why do you take so long? Why don't your systems at the store work? Why don't your stores answer the phone?
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MTN South Africa's replyOfficial
16 May 2018, 23:15Thank you for your post.
We sincere apologized for any inconvenience incurred.
Kindly be advised that the contract has been approved, account number A*** has been created with your ID number. The number is active on the network.
Kind Regards,
Alice van der Merwe
Complaints Analyst
Best regards,
MTN South Africa's reply16 May 2018, 23:15
Official
Thank you for your post.
We sincere apologized for any inconvenience incurred.
Kindly be advised that the contract has been approved, account number A*** has been created with your ID number. The number is active on the network.
Kind Regards,
Alice van der Merwe
Complaints Analyst
Best regards,