sS
suraiyya S
1 reviews | Active since Aug 2015
01 Aug 2015, 02:21
Network that *****s from customers
Firstly,my daily bundle has not been credited since the 27/07/15 on my account and till now the supervisor has not contacted me after 8 phone calls on the 28/7/15.<br> <br> TODAY BEING THE 1/8/15 I am still being ****** by M.T.N as I have available data an airtime yet my internet page says \OUT OF FUNDS"I have checked my balance an I have 236MB available.<br> <br> Worst network that up until now being 5days which has'nt refunded what they did deduct.All photo munched proof available aswell as call times an balances plus images which says out of funds.<br> <br> <br> Call centre assistants till now are getting back to me ad calling me back. """
Helpful (0)
Replies (1)0
Replies (1)MTN South Africa's replyOfficial
18 Aug 2015, 14:20Hello surki,
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. Kindly note that we have credited for the daily bundle that did not go through.
Best regards
Mantoa
REQ:***
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. Kindly note that we have credited for the daily bundle that did not go through.
Best regards
Mantoa
REQ:***
Best regards,
MTN South Africa's reply18 Aug 2015, 14:20
Official
Hello surki,
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. Kindly note that we have credited for the daily bundle that did not go through.
Best regards
Mantoa
REQ:***
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. Kindly note that we have credited for the daily bundle that did not go through.
Best regards
Mantoa
REQ:***
Best regards,
