SR
Siphiwo R
1 reviews | Active since Aug 2017
27 Sept 2017, 08:13
Network problem since last year
we having bad network in mother well starting from Nu5 and Nu3 its been more than 2years now,please sort that out Mtn
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MTN South Africa's replyOfficial
29 Sept 2017, 07:51Dear Siphiwo,
Thank you for taking the time to communicate to us why our network services did not meet your expectations. We have every desire to address your needs and provide the best solution available to resolve your issue as soon as possible.
Please provide us with more information here https://www.mtn.co.za/pages/NetworkCoverage.aspx so our Network Assurance Team can address this matter.
Looking forward to hearing from you.
Warm regards,
Willem Jnr Loots
MTN Complaints Management Team
Best regards,
MTN South Africa's reply29 Sept 2017, 07:51
Official
Dear Siphiwo,
Thank you for taking the time to communicate to us why our network services did not meet your expectations. We have every desire to address your needs and provide the best solution available to resolve your issue as soon as possible.
Please provide us with more information here https://www.mtn.co.za/pages/NetworkCoverage.aspx so our Network Assurance Team can address this matter.
Looking forward to hearing from you.
Warm regards,
Willem Jnr Loots
MTN Complaints Management Team
Best regards,