RB
Ruwayne B
1 reviews | Active since Apr 2016
15 Apr 2016, 11:55
Network offline 24/7
Bought contract phone last week Thursday, requested that I keep my old number, to date I am still waiting for activation of my contract number, excuse is that systems is offline since last week Thursday & this I'm told with ridiculous attitude like I am some kind of nuisance to the human race.
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Replies (1)
MTN South Africa's replyOfficial
19 Apr 2016, 15:40Hello Runay2015,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly note that we have logged a request with the Network department to migrate your number to contract on the Network.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
REQ:***
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly note that we have logged a request with the Network department to migrate your number to contract on the Network.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
REQ:***
Best regards,
MTN South Africa's reply19 Apr 2016, 15:40
Official
Hello Runay2015,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly note that we have logged a request with the Network department to migrate your number to contract on the Network.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
REQ:***
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly note that we have logged a request with the Network department to migrate your number to contract on the Network.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
REQ:***
Best regards,