Network issue

You know am not impressed with the service I’m getting from Mtn over the same issue with Mtn regarding Network problems,am paying this contract phone and the it’s the second with Mtn ,I have a week with my phone not being on Network till now and it’s unacceptable and frustrating,I lodged several calls with Mtn and the ticket as reference is 1-***I just in the call now that this issue can be resolved within 3-5 working days and they can’t assist me except the Network coverage people working tomorrow since it’s a holiday ☹️What must I be doing in the meanwhile with a phone that’s not working,I feel like cancelling this contract cos it’s not serving me any purpose,I’ve heard numerous complaints about Mtn but I thought should give it benefit of the doubt ,poor service from Mtn ,I’m also using Vodacom for the past 10 years but never encountered any issues regarding Network ,Mtn you need to take your clients very serious ,I can’t drive to Pta Cbd for my phone to pick network and do work things its an inconvenience thing one can experience,I’ve had enough of this poor service