MC
Marshunt C
1 reviews | Active since Mar 2014
14 Aug 2017, 23:58
NETWORK IS DEAD
My MTN network has been off the whole day, ***??? Please fix this!!
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MTN South Africa's replyOfficial
15 Aug 2017, 12:30Good day,
Thank you for your post and taking my call.
We apologize for the inconveniences that you have experienced. We completely understand the frustration it causes.
We would like to advise that this matter is receiving priority attention. We have referred the matter to the network team as urgent therefore we anticipate a resolution of the issue within the shortest period possible.
Kind Regards,
Kabelo Brett Mosimanyane
Complaints Analyst
Best regards,
MTN South Africa's reply15 Aug 2017, 12:30
Official
Good day,
Thank you for your post and taking my call.
We apologize for the inconveniences that you have experienced. We completely understand the frustration it causes.
We would like to advise that this matter is receiving priority attention. We have referred the matter to the network team as urgent therefore we anticipate a resolution of the issue within the shortest period possible.
Kind Regards,
Kabelo Brett Mosimanyane
Complaints Analyst
Best regards,