Network Coverage in my area

In the last 5 years, I haven't had proper Network Coverage, and it is very rare that I am able to complete a conversation without being cut-off. I cannot recall the amount of times I have phoned to ask for someone to do something about it. Due to my phone being ******, I was forced to renew my contract. The only way into my complex, is for the visitor to press my no at the intercom, whereby my phone will ring and I open the gate with my phone. I am getting visitors who can't get hold of me by intercom, as the phone goes straight to voice-mail. They obviously also cannot call me from their cellphone as the same thing happens and they leave. Contacted the MTN Network Group again 25/09 and lodged another complaint. I never got any feedback. I contacted them again 1/10 and got a Ref no. for the escalation of cellphone coverage. Again, no feedback. I contacted them again on 28/10 and was informed that the matter would be escalated. About 2 hours later I received an SMS stating that my query has been closed. Called today to ask what was done as there is no improvement. I was told that someone would call me back-no one did. I am fed-up and think I deserve to be let out of this contract.<br> <br>