PL
Pumeza L
1 reviews | Active since Oct 2014
24 Feb 2015, 22:23
Network Coverage hopeless
I have been experiencing network issues for the past 6months.<br> Been calling coverage for the past 3 weeks with no actual change. TODAY I spoke to Reuben he showed unwillingness to help. Has no listening skills.
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Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
11 Mar 2015, 09:19Hello pfuna,
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. The matter has been escalated to the coverage management team for urgent investigation. They will contact you directly with feedback and an action plan.
Best regards
Mantoa
REQ:***
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. The matter has been escalated to the coverage management team for urgent investigation. They will contact you directly with feedback and an action plan.
Best regards
Mantoa
REQ:***
Best regards,
MTN South Africa's reply11 Mar 2015, 09:19
Official
Hello pfuna,
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. The matter has been escalated to the coverage management team for urgent investigation. They will contact you directly with feedback and an action plan.
Best regards
Mantoa
REQ:***
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. The matter has been escalated to the coverage management team for urgent investigation. They will contact you directly with feedback and an action plan.
Best regards
Mantoa
REQ:***
Best regards,