Network

Item: MTN South Africa
Rating: 2
Author: Bontle M

Good day<br> <br> I have been using MTN since last year. Im struggling to have network at home at night or at work. I cant go on the internet and the only thing i can make is calls and sometimes chat. The rest of the things I cant do them. When I tried calling the customer service they kept hanging up on me. Is there anything you can assist me with because I have tried everything. <br> <br> Kind regards

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Replies (1)

MTN South Africa's replyOfficial

26 May 2015, 18:12

Hello bonice,

Thank you for your post.

Please accept my apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.

According to our records, the sim swap for the umber provide above has been activated and is connected to the MTN Network.

We would like to assure you that we are actively working to improve our service levels.

Regards
Veronica
REQ:***

Best regards,

MTN South Africa's reply26 May 2015, 18:12

Official

Best regards,

Network

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