EM
Edzisani M

1 reviews | Active since Oct 2013

15 Jun 2015, 09:50

Negligence

The most useless service provider.....I have requested the migration from contract to prepaid. its two weeks now & nothing has been done. Rather I change to vodacom

0
Replies (1)
MTN South Africa
MTN South Africa's reply23 Jun 2015, 11:51
Official
Hello edzisani1986,

Thank you for your post.

Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.

Kindly be advised that a request has already been logged for your number to be re-activated and the number to be migrated to Prepaid, REQ:***.

Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.

Regards,
Ayanda
REQ:***



Best regards,