Neglected customer
<p>Good evening.</p> <p>I am struggling to speak to a mtn consultant.</p> <p>I have been a MTN customer for 2 months now and I have received absolute terrible sevice.</p> <p>Please can someone (not voice prompt) call me before I switch providers? </p> <p>Come on guys. This is unnacceptabe.</p> <p>Yours sincerely.</p> <p>Anthony.</p>
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Replies (2)
MTN South Africa's replyOfficial
22 Mar 2017, 17:35Good Day,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. According to our records the Cellphone number added to this post is registered under someone else's details. Kindly request the account holder to email us on ***.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
REQ:***
Best regards,
MTN South Africa's reply22 Mar 2017, 17:35
Official
Good Day,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. According to our records the Cellphone number added to this post is registered under someone else's details. Kindly request the account holder to email us on ***.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
REQ:***
Best regards,
's updateReviewer Update
22 Mar 2017, 22:46C. G. Klein
Cathleen Georgina Klein.
You're the SP, email me. Anthony
's update22 Mar 2017, 22:46
Reviewer Update
C. G. Klein
Cathleen Georgina Klein.
You're the SP, email me. Anthony