aB
avril B
1 reviews | Active since Oct 2014
15 Feb 2016, 15:39
need to beg for my own details how ironic
--Original Message--<br> From: [Email Removed]<br> Date: 2016/02/15 11:56:26 AM<br> To: [Email Removed]<br> Subject: <br> From: Avril Bindeman <br> Sent: 15 February 2016 11:37 AM<br> To: [Email Removed]<br> Cc: [Email Removed]<br> Subject: statements<br> <br> Good Day<br> <br> This will be my last request or else I will take futhure steps.<br> <br> I wants my statement in PDF format from June 2015 until January 2016<br> <br> If not received by end of day I will take legal action<br> <br> still no responds received
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MTN South Africa's replyOfficial
18 Feb 2016, 16:05Hello Avy123*,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
The matter has been escalated to the Billing management team for urgent attention.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
The matter has been escalated to the Billing management team for urgent attention.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
MTN South Africa's reply18 Feb 2016, 16:05
Official
Hello Avy123*,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
The matter has been escalated to the Billing management team for urgent attention.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
The matter has been escalated to the Billing management team for urgent attention.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo