1 reviews | Active since Oct 2014
Need Itemised billing to aid ****** investigation
PLEASE HELP!!! My husband has a contract that has two numbers. He gave one number to our farm manager and the other number to our farm worker. On Saturday night it is believed that the farm worker called the manager to lure him into a field where he then shot the manager. We need the call records of both numbers in order to assist the police in their investigation. They have been calling my husband since Sunday for the records. We have been on the phone with the call centre every day since Monday. We were told the call records would be emailed to us immediately. The person I spoke with today says to call head office. Both numbers I was given don't seem to go through to anything except music. I've been on hold for half an hour. Please help- this is URGENT. Please help us seek justice for a good man.
We are truly sorry for the inconvenience caused and for the breakdown in service experienced.
I've spoken to Mr Lister earlier this morning to do a full security check and i've managed to obtain the itemised billing reports for both numbers unbilled invoices. Please check both e-mail boxes for the e-mail as i've sent it a short while ago.
Regards
Tim
MTN Complaints Management Team: REQ:***
We are truly sorry for the inconvenience caused and for the breakdown in service experienced.
I've spoken to Mr Lister earlier this morning to do a full security check and i've managed to obtain the itemised billing reports for both numbers unbilled invoices. Please check both e-mail boxes for the e-mail as i've sent it a short while ago.
Regards
Tim
MTN Complaints Management Team: REQ:***
