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christa W
1 reviews | Active since Dec 2009
27 May 2015, 08:58
Need copies of my billing - what a disaster
I phoned...what a disaster. Mail, log calls. No help, nothing. Transferred from one number to the next. Rude unhelpful people.<br> <br> This is on my cellphone. This contracts was Nashua mobile, BUT IS now with MTN Direct.<br> <br> Really can somebody assist me. I requested 4 months accounts. <br> <br> HP Wasserman - I am not sure what my account number is but you will be able to pick it up in my ID number as provided below.
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Replies (1)
MTN South Africa's replyOfficial
05 Jun 2015, 12:20Hello heyjy46,
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. Kindly note that we have emailed the invoices for the last 4 months as per your request.
Best regards
Mantoa
REQ:***
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. Kindly note that we have emailed the invoices for the last 4 months as per your request.
Best regards
Mantoa
REQ:***
MTN South Africa's reply05 Jun 2015, 12:20
Official
Hello heyjy46,
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. Kindly note that we have emailed the invoices for the last 4 months as per your request.
Best regards
Mantoa
REQ:***
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. Kindly note that we have emailed the invoices for the last 4 months as per your request.
Best regards
Mantoa
REQ:***