Need assistance please
Good day
I made a payment this month of R2050. And made a payment arrangement for the outstanding balance to be paid in full by 31st of May.
Would you kindly be so kind to reactivate all my lines as it’s the only form of income I have to do my work.
I have been a loyal customer and will keep to my promise.
I have emailed them the whole month asking to please bare with me and to please keep my lines activated. I need it for work.
I would really appreciate the help.
Rochelle Van Der merwe
Helpful (0)
Replies (2)0
Replies (2)
MTN South Africa's replyOfficial
15 May 2018, 09:57Good day Rochelle,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Kindly note that our credit management will be able to reconnect your line. You may contact them by dialing our switchboard on *** and request to speak to credit management.
Kind regards,
Complaints Management Team.
Best regards,
MTN South Africa's reply15 May 2018, 09:57
Official
Good day Rochelle,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Kindly note that our credit management will be able to reconnect your line. You may contact them by dialing our switchboard on *** and request to speak to credit management.
Kind regards,
Complaints Management Team.
Best regards,
's updateReviewer Update
15 May 2018, 10:14Could you be so kind to contact them.
I cannot phone my lines are suspended as stated on the above.
's update15 May 2018, 10:14
Reviewer Update
Could you be so kind to contact them.
I cannot phone my lines are suspended as stated on the above.