NEED an EFFING STATEMENT
<p>I have a contract account with MTN, am generally happy with MTN. I recently upgraded my phone which went smoothly and was assisted by a wonderful gentlemen in Clearwater. However now when i need to simply get my statement or balance or something showing how much im owing i just cant. they send a stupid link to a messed up website which does not work. I am registered on the website but the part that shows the itemised billing and contract wont allow me to login. I just want to know how much i am paying for my contract. Please can comebody sort this out before i take my business elsewhere !!!</p>
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
As per our telephone conversation your contract amount is R399.00 which will be deducted on the 22/05/2017 and will email your statement to *** on monday.
warm regards
mike
Complaints Management Team
Reference Number: ***0
Best regards,
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
As per our telephone conversation your contract amount is R399.00 which will be deducted on the 22/05/2017 and will email your statement to *** on monday.
warm regards
mike
Complaints Management Team
Reference Number: ***0
Best regards,