NB

I had to do a sim swop as my wife's fones got ******. (Smash and grab) I did blacklist the phones after the insadent. After explaining to twelve call centre agents and a manager they still cant activate the new sim card. This should be a priority as all our passwords and personal info is now in the hands of theives. Not to mention going to the MTN store three times to actually get the sim card. One agent even said "don't worry, there are alot of ****** phones, the list is long" I belive MTN and their agents feel nothing for their customers!