LM
Lebalang M

1 reviews | Active since Jan 2015

23 Oct 2015, 10:31

Nature, Efficiency, Great Attitude and doing extra

I have been complaining with the services I ever received from MTN since last year 2014 November to somewhere October 2015, When I happened to come across people who knows how to treat and value their very own loyal clients, i.e Zethu Bopela from MTN and Mantoa from Hello Peter I think because response were from her on my complaints. Zethu assisted me and even showed me that there is still what we call going extra mile and not refer to someone to do something that which you could solve reasons of her waking up in the morning saying I am going to serve my client I am going to do what I like not that she is pushed to do her work but its a hobby to her, Great attitude and Efficiency, Effectiveness on her skills. The nature of who she is and what she is made of that was well revealed in her assistance to me, I could say give this woman something she deserve the most golden handshake not just a tap on her shoulder but even in her pocket because she makes profit and saves MTN millions of Rands by saving the most valued and expensive clients. Zethu I salute your smartness and your work. You alone you beat call centre (808) and contact centre i.e MTN branches on services<br> <br> Kind regards

0
Replies (1)
MTN South Africa
MTN South Africa's reply23 Oct 2015, 14:06
Official
Hello lebalang.makgoba,

Thank you for taking your time to post this wonderful compliment.

Hard work will certainly not go unnoticed as this compliment will be forwarded to our management team.

Regards,
Ayanda
REQ:***