nashua mobile transfer to mtn

Since my account was transfered to MTN my services are being suspended every month. After numerous phonecalls, emails and visits to the local store we eventually came to the conclusion that the last payment made to Nashua Mobile was not allocated to my account. I sent proof of this payment to the customer care centre on 4 February after receiving an email from Goodness Khoza, after following up again on 12 Feb I received the following email response \Kindly be advised that an email was sent to Nashua Support Desk