N*** no resolution after previous hellopeter

During March I lodged my complaint on hellopeter after 3 months of no reaction from Mtn, but deducting via debit order conveniently.. MTN called me back to say it will be handled and billing will take care of it.<br> Finally my April bill is correct so they corrected the future billing.<br> January February and March billing still incorrect.<br> I followed up again this week and receive an email from Customer services saying I have to prove that my Nashua contract shows I have capped billing. Worst of all MTN confirmed this themselves in January/February and told me my cap was R20, that I was correct. And now you ask me for proof.<br> You even billed me R5+ per month for the bill limit service and now I have to prove it.<br> <br> You loaded my account incorrectly on your billing system when you transferred it from Nashua. Confirmed that it would be rectified and another 6 weeks later I still don't have my refund that is in excess of R8000.<br> <br> If and when you respond to this please leave not only your name but your number too because I am holding for ages with no one answering your phones so that I can speak to someone and don't have to revert to hellopeter. <br>