1 reviews | Active since Oct 2010

08 Dec 2015, 12:50

Mystery Feedback?

In regard to my report logged on 01 December, I was asked by Thabelo to provide the number to investigate. I have no clue as to where to send the number nor did MTN bother contacting me.<br> <br> If this is the pathetic and dismal service provided by MTN it makes sense why Nigeria imposed their fine. Clearly people there just want to get paid for doing absolutely ****** all.<br> <br> This is the reason I shall never take up another contract with MTN. Combined with Cell C, Telkom and Vodacom we have absolutely no efficiency in terms of services provided.<br> <br> Congratulations MTN on proving to be a \world class"piece of ******* communications service provider!!!"""

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Replies (1)
MTN South Africa
MTN South Africa's reply14 Dec 2015, 15:08
Official
Hello Chiron,

Thank you for your post.

We sincerely apologize for any inconvenience you may have experienced with our service.

We have tried to call you *** and ***. No availability. Please fax to me the information regarding the account problem you have, the fax number is ***.

Kind Regards,

Alice van der Merwe

***

Best regards,