Myn floppy service ever!!!
<p>Good day i need help i have did an upgrade on the 25 of November 2015 (Black friday) for the 50 gigs of data and 10 000 minutes up until today i have not received it,I have been mocked around from pillar to post by the mtn team at phoenix plaza,customer service,upgrades department and no one is assisting me in getting my query resolved.I am currently paying for something i did not sign up for.Please help me.</p>
Dear Aslam,
Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
I have escalated the matter to the relevant department for urgent assistance. I have also requested that they provide feedback regarding your concern.
Thank you
Kind regards
MTNSA
Best regards,
Dear Aslam,
Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
I have escalated the matter to the relevant department for urgent assistance. I have also requested that they provide feedback regarding your concern.
Thank you
Kind regards
MTNSA
Best regards,