pN
pelisa N
1 reviews | Active since Sept 2014
31 Mar 2015, 11:32
MYCHOICE DATA
so I owe mtn R3k on data which im paying bits by bits after a consultant failed to set my limit to zero because the \systems were down"...now you're threatening to terminate the contract???? a person cant even call your call centre because its forever busy!!!! <br> your MYCHOICE option is a damn ******* and I don't understand why you fail to tell customers about this option as you only know about it when you owe then thousands...you cant be threatening with lawyers like you're not getting a cent from me this is nonsense!!!!<br> MY NUMBER IS SUSPENDED"
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MTN South Africa's replyOfficial
13 Apr 2015, 10:12Hello Lische,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
The matter has been escalated to the Legal team for urgent attention and to contact you directly with feedback and a way forward.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ:***
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
The matter has been escalated to the Legal team for urgent attention and to contact you directly with feedback and a way forward.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ:***
Best regards,
MTN South Africa's reply13 Apr 2015, 10:12
Official
Hello Lische,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
The matter has been escalated to the Legal team for urgent attention and to contact you directly with feedback and a way forward.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ:***
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
The matter has been escalated to the Legal team for urgent attention and to contact you directly with feedback and a way forward.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ:***
Best regards,