WS
Wayne S
1 reviews | Active since Sept 2010
29 May 2015, 08:33
My upgrade has still not been cancelled
I app**** for an upgrade on Monday, 25th May and then cancelled my upgrade on Tuesday, 26th May. I noticed my account has not reverted to the correct package as yet and I do not want complications with next month's billing. Please can the upgrade me cancelled immediately as well as my account rectified. I have not received delivery of the upgrade phone as well and will not sign for it.
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Replies (1)
MTN South Africa's replyOfficial
07 Jun 2015, 12:22Hello Wayne_s,
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
Please note that the term date and the package has been reversed as you have requested.
Thank you
Wenzile Masina
REQ:***
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
Please note that the term date and the package has been reversed as you have requested.
Thank you
Wenzile Masina
REQ:***
MTN South Africa's reply07 Jun 2015, 12:22
Official
Hello Wayne_s,
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
Please note that the term date and the package has been reversed as you have requested.
Thank you
Wenzile Masina
REQ:***
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
Please note that the term date and the package has been reversed as you have requested.
Thank you
Wenzile Masina
REQ:***