1 reviews | Active since Aug 2011
My Terrible Network
For the last year i have complained about the pathetic state of their network in Rustenburg which indirectly costs me a whole lot more money in data. Everytime I need to download an item the network drops in the middle of the download which means when I try again it starts all over costing double the data.<br> Then I get some idiot that calls me to tell me that there is perfect EDGE signal. I have an 10 LTE enabled units all on My Terrible Networks contracts. Edge was in 2005 we are now in 2015 we have had 3G, 4G and we are now on LTE.<br> Pathetic excuse for a service provider where service non existent. <br> If you want your units back please come and collect them and cancel the contracts give me my numbers and let me move on to a service provider that believes in providing services that clients pay for.<br> Pathetic excuse of a company. <br> <br> I think they doing this to get extra cash to pay the Nigerian government the $5 Billion fine.
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN.
Kindly populate the below template list, and forward the completed mail to our Coverage Contact Centre hub on ***
Alternatively you can also contact them on number *** toll-free from and MTN number or chargeable from other SP's numbers, weekdays 08:00 to 17:00.
Subscriber name:
Mobile number/s experiencing the problem:
Subscriber's alternate contact number:
Physical Street Address:
Suburb:
City:
Is it a voice or data problem? :
Provide a brief description of the problem experienced:
When was the problem experienced? (Time of day / weather conditions, etc.):
Where is the problem experienced? (At home /when travelling (provide specifics of roads / intersections, etc.) :
If the problem is experienced in a car, were you using a Bluetooth car kit? (Yes / no): No
Is the problem experienced indoors or outdoors?
Make and model of handset / device:
Any other information:
Warm regards,
mike
REQ:***
Best regards,
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN.
Kindly populate the below template list, and forward the completed mail to our Coverage Contact Centre hub on ***
Alternatively you can also contact them on number *** toll-free from and MTN number or chargeable from other SP's numbers, weekdays 08:00 to 17:00.
Subscriber name:
Mobile number/s experiencing the problem:
Subscriber's alternate contact number:
Physical Street Address:
Suburb:
City:
Is it a voice or data problem? :
Provide a brief description of the problem experienced:
When was the problem experienced? (Time of day / weather conditions, etc.):
Where is the problem experienced? (At home /when travelling (provide specifics of roads / intersections, etc.) :
If the problem is experienced in a car, were you using a Bluetooth car kit? (Yes / no): No
Is the problem experienced indoors or outdoors?
Make and model of handset / device:
Any other information:
Warm regards,
mike
REQ:***
Best regards,