MM
Malibongwe M
1 reviews | Active since May 2014
27 Jun 2015, 13:39
My Sim SWAP Not yet performed after over 18 hrs
My name is Malibongwe,<br> <br> Yesterday I requested a SIM Swap to my *** which was ****** at the end of May 2015.<br> It has already been over 18 hours since I made that request and the SIM Swap has not occurred.<br> <br> Can somebody tell me what's going on.<br> <br> Regards,<br> Mali
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MTN South Africa's replyOfficial
09 Jul 2015, 11:02Hello manonoms,
We are truly sorry for the inconvenience caused and for the delayed response.
According to the history on your profile the SIM swap was processed on the 7th of July 2015 and the line is fully active on the network.
Regards
Tim
MTN Complaints Management Team: REQ:***
We are truly sorry for the inconvenience caused and for the delayed response.
According to the history on your profile the SIM swap was processed on the 7th of July 2015 and the line is fully active on the network.
Regards
Tim
MTN Complaints Management Team: REQ:***
MTN South Africa's reply09 Jul 2015, 11:02
Official
Hello manonoms,
We are truly sorry for the inconvenience caused and for the delayed response.
According to the history on your profile the SIM swap was processed on the 7th of July 2015 and the line is fully active on the network.
Regards
Tim
MTN Complaints Management Team: REQ:***
We are truly sorry for the inconvenience caused and for the delayed response.
According to the history on your profile the SIM swap was processed on the 7th of July 2015 and the line is fully active on the network.
Regards
Tim
MTN Complaints Management Team: REQ:***