1 reviews | Active since Oct 2010
My R15 donation to Docs Without Borders cost me R65 to pay - Thanks, MTN!
<p>I make a small donation of R15 per month to Doctors without Borders. This was set up via SMS after I saw their TV Ad. MTN has been charging me R65 each month to effect this donation. Disgusting! I would rather pay that money to a worthy organisation like MSF (Doctors without Borders) than to a self-enriching corporate organisation. I have cancelled this transaction and now donate R150 per month to MSF off their website. Thumbs down, MTN. We've been clients for over 20 years and expect better!</p>
Good day Loren,
Thank you for taking the time to raise your concerns and affording us the opportunity to address them.
It is only through these concerns brought to our attention that we can identify and address areas that need our urgent intervention.
We do notice that you are subscribed to MSF for R15.00 a month but kindly note that our records indicate that you are also subscribed to AirG that bills you R2.00 on a daily basis. You can contact them on *** should you wish to unsubscribe from this 3rd party content.
We sincerely hope that the above is in order and hope that we are able to restore your faith in us.
Kind Reagrds,
Tshepo M
REQ:***
Good day Loren,
Thank you for taking the time to raise your concerns and affording us the opportunity to address them.
It is only through these concerns brought to our attention that we can identify and address areas that need our urgent intervention.
We do notice that you are subscribed to MSF for R15.00 a month but kindly note that our records indicate that you are also subscribed to AirG that bills you R2.00 on a daily basis. You can contact them on *** should you wish to unsubscribe from this 3rd party content.
We sincerely hope that the above is in order and hope that we are able to restore your faith in us.
Kind Reagrds,
Tshepo M
REQ:***