GJ
Gavin J

1 reviews | Active since Apr 2014

06 Jan 2016, 10:58

My query still isn't fixed

Hi There,<br> <br> This is my second or third complaint on Hellopeter about the same issue.<br> <br> My query number is: ***<br> <br> My issue is still not fixed and I still cannot log into MTN Active. <br> <br> I was phoned and assured this would be fixed, but I get nowhere.<br> <br> At the moment I am paying MTN a monthly fee and I cannot make use of the full service. If this is not fixed immediately I will insist that MTN cancel my contract so that I can move to a new service provider. <br> <br> I expect immediate response and resolution. <br> <br> Name

0
Replies (1)
MTN South Africa
MTN South Africa's reply09 Jan 2016, 13:02
Official
Hello Gavin100,

Thank you for your post.

Please accept our apologies for the break down in service at one of our touch points and for any inconvenience caused.

Kindly be advised that we have opened another request as this request number REQ:*** has been closed new request is REQ:***.

Kind Regards
Nompumelelo
REQ:***