1 reviews | Active since Dec 2015
MY PHONE IT`S STIILL UNDER WARRANTY
Good day,<br> <br> I bought a cell phone online at MTN direct in July and after two weeks it went blank and i took it at a repair center in Midrand ..<br> It took them a month two replace the phone and they gave me a new phone same model in September after fighting with them ,last week this new phone does the same thing I do the same procedure that i did last time but to my surprise this morning i call the repair center to find out what is happening and this lady tells me that they can`t fix my phone it`s beyond repair and i must collect it and pay R330.00 for assessment..<br> I decide to call MTN direct i spoke to a guy by the name of Marc Sanders he says he can`t help me and i am incriminating him by asking him how is it possible that i am customer who is asking for assistance because i am paying for that phone and tells me he can`t assist me ..<br> The phone is not even 6 months..
Thank you for your post via hellopeter
Kindly note that if the quotation given to you is rejected there is a R330.00 Incl. Vat rejection fee charged.
These charges are applicable when the Customer (\you\") has instructed MTN to assess the Device
Thank you for your post via hellopeter
Kindly note that if the quotation given to you is rejected there is a R330.00 Incl. Vat rejection fee charged.
These charges are applicable when the Customer (\you\") has instructed MTN to assess the Device
