My phone beyond Economic Repair .

The Phone was handed into MTM pavillion about 3 months ago as I could not charge the phone, we waited and waited and waited, eventually I was told that the phone is beyond repair and I haVE to pay R330.00 for handling charges!!! My friend sent an email to the complaints department as to why I should pay this if the phone is not working, needless to say, they never rep****(not surprised)<br> <br> I duly collected the phone(lots of photos on the phone) and paid the R330.00. Someone at my work told me there is a company called Quickcell in Queensmead Mall - Umbilo that could fix it. The phone was repaired at this place for R350.00- I do have receipts etc. Now my problem is , who on earth can i speak to to get a refund, no matter what number we phone, they put it through and you wait and wait and wait.*** - you then have to wait for repair centre to answer!!!!! i dont want to speak to repair centre i want to speak to management to demand the refund. How can the phone be fixed by an outsider and MTN could not - I wonder if it was ever looked at? please help me, . JOB Card ref!PAVSC*** - Jonathon Allsop