My number was deactivated while it was still in use.

I am highly frustrated as MTN have deactivated my sim card whilst it was still in use. I am currently on secondment abroad for work- and often have mid term jobs in other countries. Over the past 10 years, MTN have managed to deactivate my sim card- A number which I have fought to retain for more than 15 years now.

First 2 times, I learnt and i was also responsible for not keeping the number active. This time however- I was actually using the number. I kept it on every couple of weeks, I would use it to receive sms authentications etc. I just wasnt loading money on it. But they deactivated it (Maybe about a week or 2 ago)- without ANY warning, they are suppose to send a message to say this number has been inactive. I recieved no rush and i can see all the messages because I was keeping it active.

It is incredibly frustrating! I have asked them to ensure this doesnt happen again and Im pretty sure they activated number for life for me ( it was more than 5 years ago) but now i am back in South Africa and unable to use MY number. I have gone to get it reactivated, its been 24 hours and i still have no service. what does a girl need to do to keep what's hers????