1 reviews | Active since Dec 2014
My number not on MTN Network
<p>Hi, my number ( ********** 624) was with Telkom Mobile; on the 22/01/2017 I've done a request to port to MTN from Telkom; I've sms the MTN sim number( ********** 940) to the 083 port number; Telkom acknowledge that i requested for a port out of their network; on the 23/01/2017 I contact Telkom Mobile who informed me that my number ( ********** 624) is with MTN, when I inserted the SIM card and try to dail a number; a machine stated that I'm Rica barred; when I bought the SIM card( ********** 940); they Rica it; why do I have to Rica the SIM card again; my number( ********** 624) is off and I'm expecting very important calls; the number is not with Telkom and not on your network; please fix this problem?</p>
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
As per our telephone conversation we are glad that the porting problem have been sorted out.
We sincerely hope that we are able to restore your faith in us and assure you that it is not our intention to displease you.
warm regards
mike
REQ:***
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
As per our telephone conversation we are glad that the porting problem have been sorted out.
We sincerely hope that we are able to restore your faith in us and assure you that it is not our intention to displease you.
warm regards
mike
REQ:***
