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ekmkhabela E
1 reviews | Active since Feb 2017
07 Sept 2017, 15:47
my number keeps going offline(going to voicemail, when people call me) and no responce on request
on the 23rd of august i called in to report an issue i had been suspecting for sometime. my phone become unavailable on the network when people try calling me. a call was logged for me with ref" ********** 09 and was promised a call within 24hrs and nobody has bothered to resolve the issue nor keep me updated. yesterday i called in and spoke to chenel chetty who said she was a manager and would follow up on my issue and give me a call back by 3pm today, and as expected no call back. the service mtn is providing me on this is really ****py.
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ekmkhabela E's updateReviewer Update
12 Sept 2017, 14:51Hi alicia, I am not sure if you took time to read the request that i logged, but networks team are not able to assist as they deal with network issues, if all people in the area don't have network, i called them now and they confirmed again. The issue has to do with my number. Can this please be sent to the correct department. It's almost a month now since i logged this.
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ekmkhabela E's update12 Sept 2017, 14:51
Reviewer Update
Hi alicia, I am not sure if you took time to read the request that i logged, but networks team are not able to assist as they deal with network issues, if all people in the area don't have network, i called them now and they confirmed again. The issue has to do with my number. Can this please be sent to the correct department. It's almost a month now since i logged this.
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ekmkhabela E's updateReviewer Update
20 Sept 2017, 20:08By far the most ********** service provider in South Africa. Almost a month and still no resolution and no one has contacted me in regards to this. I want my contract cancelled so i can move my number to another network. This is day light robery, paying for a number that's not accessible.
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ekmkhabela E's update20 Sept 2017, 20:08
Reviewer Update
By far the most ********** service provider in South Africa. Almost a month and still no resolution and no one has contacted me in regards to this. I want my contract cancelled so i can move my number to another network. This is day light robery, paying for a number that's not accessible.