SN
Sithembele N
1 reviews | Active since Jan 2019
24 Jan 2019, 11:23
My number is suspended
I have been a MTN subscriber for more 10 years, I am trying to solve my problem with them. My cell number is suspended since Tuesday 22nd , when I call their call center I am given a number that does not exist ********** . I cant resolve this as I can not make or recived calls and I don't have a alternative number. Can someone please help me I am really frustrated please. Sithembele Ntsila
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MTN South Africa's replyOfficial
25 Jan 2019, 10:19Good Day Sithembele
Thank you for your post.
We are terribly sorry to have disappointed you with the lapse in service, please accept our apologies for any inconvenience caused.
Kindly note that this matter has been escalated to our legal department and will revert to you with feedback.
Warm RegardsBrendah LangaComplaints Management
Thank you for your post.
We are terribly sorry to have disappointed you with the lapse in service, please accept our apologies for any inconvenience caused.
Kindly note that this matter has been escalated to our legal department and will revert to you with feedback.
Warm RegardsBrendah LangaComplaints Management
MTN South Africa's reply25 Jan 2019, 10:19
Official
Good Day Sithembele
Thank you for your post.
We are terribly sorry to have disappointed you with the lapse in service, please accept our apologies for any inconvenience caused.
Kindly note that this matter has been escalated to our legal department and will revert to you with feedback.
Warm RegardsBrendah LangaComplaints Management
Thank you for your post.
We are terribly sorry to have disappointed you with the lapse in service, please accept our apologies for any inconvenience caused.
Kindly note that this matter has been escalated to our legal department and will revert to you with feedback.
Warm RegardsBrendah LangaComplaints Management