MT
Murendeni T

1 reviews | Active since Jun 2013

29 Feb 2016, 09:30

MY NUMBER HAS BEEN OFFLINE FOR 14 DAYS!!!!!!

I have no words. Tired of fighting with you guys,. On the 14th I made the biggest mistake ever. I started the port from Vodacom to Mtn. My number got disconnected on the 15th and has been offline since then. My number is neither available on the MTN network/ the Vodacom Network.Yesterday I made the 40th call to your Stupidest call center for the past 14 days. That call was the last as from here I'm going on a legal route as i've lost alot of money during this 14days because of you guys. I have a big case opened with Paypal for unauthorized access to my account. I don't know if it's a confidence that someone used my number to access my account when the number was being ported to MTN. I see that the SIM Swap ***** is still happening with you guys.

0
Replies (1)
MTN South Africa
MTN South Africa's reply29 Feb 2016, 11:18
Official
Hello murendie,

Thank you for bringing this matter to our attention.

Please accept our sincere apologies for any inconvenience caused. According to our records the cell phone supp**** on this post was successfully ported to MTN on the 21 January 2016 and is currently in a working order.

Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.

Kind Regards
Itumeleng
REQ:***