VH
Vela H
1 reviews | Active since Aug 2012
20 Aug 2015, 08:58
My number given to another person
I have found out that MTN has given my contract number to someone else and this is happening for the second time, how is that possible because i am paying for that line on a monthly basis even if i am not using it they are not supposed to give my number to another person. I am now considering contract buy out offered by cell C.
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MTN South Africa's replyOfficial
10 Sept 2015, 09:02Hello veronicanontsasa,
Thank you for your post.
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.
Kindly note that our systems indicate that this number is registered on your name as the account holder.
Regards
Rajesh
Thank you for your post.
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.
Kindly note that our systems indicate that this number is registered on your name as the account holder.
Regards
Rajesh
MTN South Africa's reply10 Sept 2015, 09:02
Official
Hello veronicanontsasa,
Thank you for your post.
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.
Kindly note that our systems indicate that this number is registered on your name as the account holder.
Regards
Rajesh
Thank you for your post.
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.
Kindly note that our systems indicate that this number is registered on your name as the account holder.
Regards
Rajesh