1 reviews | Active since Jul 2011
"My number does not exist"
People cannot get hold of me as they get the message "The number does not exist". I've logged this with your call centre and I was asked to do a swim swap. I did exactly that and I still have the same issue. I heard that you need to reload my porting from Vodacom. Please help
Thank you for your post.
We sincere apologized for any inconvenience incurred.
We have escalated the complaint regarding number not working to the prepaid department for assistance.
Kind Regards,
Alice van der Merwe
Complaints Analyst
Best regards,
Thank you for your post.
We sincere apologized for any inconvenience incurred.
We have escalated the complaint regarding number not working to the prepaid department for assistance.
Kind Regards,
Alice van der Merwe
Complaints Analyst
Best regards,